Frequently asked
questions
Common questions before a first conversation. If yours isn’t here,
our team is glad to talk it through directly.
Will my investigation remain confidential?
All written and oral information disclosed by a client is treated as confidential. This obligation applies before and during any engagement, and survives indefinitely after it concludes.
How much does a private investigator cost?
Pricing is tailored to the specific needs and complexity of each case. We offer transparent, competitive rates discussed openly before any work begins.
Will I receive updates once an investigation has started?
Yes. We prioritise transparent communication throughout the investigative process, with regular updates so you're informed about your case at every step.
Is the first consultation free?
Yes — every new client receives a free initial consultation to discuss the case, ask questions, and understand how our services meet their specific needs.
What qualifications and experience does your team have?
Our lead investigator served 20 years with the Queensland Police Service, 18 as a Detective, reaching the rank of Detective Senior Sergeant — see Credentials & Licensing above for the full record.